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16/05/2011: PR-Advisory on delinquent sea freight forwarders



Philippine Consulate General   
447 Sutter St., San Francisco, CA 94108

415-433-6666 ext. 313 (public information section)



May 16, 2011


Advisory on delinquent sea freight forwarders


The Philippine Shipper’s Bureau (PSB) through the Philippine Consulate General in San Francisco warns Kababayans against delinquent sea freight forwarding companies for delivery delay and non-delivery of Balikbayan boxes and pilferage, over-charging, and loss and damaged cargoes.


The Consulate General received notification from the Department of Trade and Industry (DTI) to caution Kababayans not to utilize the services of the following companies which have derogatory records at DTI’s PSB:


  • Ford Cargo International of Hong Kong
  • Associated Consolidations Express (ACE Cargo) of Northern and Southern California and local counterpart Associated Consolidation Express (ACE) Cargo of Parañaque City
  • Smooth Express of Dubai
  • Express Link Cargo Services of United Arab Emirates (UAE)
  • SCRL Cargo of Ireland
  • NACA Logistics of California and Illinois
  • Shipping Express of Chicago
  • Dagupan Cargo Packaging Services of UAE


For the list of PSB-accredited freight forwarding companies, please visit or (click “Enter Site,”  then “Consumer Welfare and Business Regulation,” “Accreditation of Sea Freight Forwarders,” and “Accredited Forwarders”).  For more information or to report a complaint, PSB may be contacted through telephone number (63) (2) 750-0384 loc. 2212 or 2213 or email address